The bluetooth proximity function of the TraceTogether App does not require continuous internet connectivity to function. There are other features in the App that require internet connectivity on ad-hoc basis. Click here for more information.
You can help your employee connect to a Wi-Fi network for the initial download and set up.
After that, it’s best for your employee to connect their phone to Wi-Fi at least once a week(every 7 days). This allows the App to retrieve new temporary IDs from the server, which protects their phone from malicious tracking.
Alternatively, employees may also collect a TraceTogether Token at the TraceTogether Token counter operating at Community Centres/Clubs. Please refer to https://token.gowhere.gov.sg for the operating hours and availability.
Work Pass Holders in Construction, Marine & Process Sectors / Staying in Dormitories, please refer to https://www.mom.gov.sg/covid-19/tracetogether-token