We would like to explain that for TraceTogether Token, similar to SafeEntry with NRIC, check-out is encouraged but not mandatory. We understand that some businesses and venues do not provide check-out options at their exits. In such instances, please be assured that locations that have not been checked out of for a prolonged duration will be cleared accordingly for contact tracing.
If your SafeEntry records indicate that you have possible exposure to COVID-19, the Ministry of Health will inform you via SMS and/or call, depending on the level of risk.