Update: Starting from 26 April 2022, Health Risk Notices (HRNs) SMS will no longer be issued to the COVID-19 cases and the individuals are not required to upload their TT data or submit their TT token. For more details, see this press release.
If the Ministry of Health (MOH) assesses that you are at higher risk of being infected by COVID-19, you’ll be informed via SMS and/or call, depending on the level of risk.
More information on why the Possible Exposure feature has been “retired”
The Possible Exposure feature in the TraceTogether(TT) App and wereyouthere.safeentry.gov.sg was launched in Jul 2020. It was intended to advise users with low exposure risk, and were hence not placed on quarantine or phone surveillance, to nevertheless self-monitor their health for 14 days.
With the evolving COVID situation, MOH has since created new categories of COVID health alerts and health warnings that make more sophisticated use of TraceTogether, SafeEntry, and other relevant data. These health alerts and warnings are tiered based on MOH’s assessment of the individual’s risk level of infection. They’ve been useful in helping MOH manage the COVID situation.
With the new categories of COVID health alerts, there is no longer a need for Possible Exposure alerts.
In addition, because Possible Exposures shown in the TT App might be misconstrued by businesses as indicating that the individual has a high risk of becoming a COVID patient, it might result in the individual being inappropriately denied entry to premises. Retiring the feature thus helps to prevent confusion among users and businesses in light of vaccination differentiated measures.