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System Maintenance Notice for TraceTogether App (Planned/Unplanned)

  • Updated

This table will be updated when there are system maintenance notices / issues that can affect your use of TraceTogether

S/N System Maintenance Notice / Issue Date/Time Status
1

Affected Android users may now update their TT App to the latest version, v2.14.1, to resolve the following issue. Our sincerest apologies for any inconvenience caused.

  • TT App v2.14.0 (Android) is having an intermittent issue with Registration, SafeEntry Check-in and COVID Health Status features on some Android devices. We are investigating the issue.

21 May 2022

 Resolved
2 Scheduled Maintenance: During the maintenance period, NRIC/FIN users won’t be able to register TT App and the error message(“Temporarily unavailable”) can be expected during registration. And there is no impact on the existing registered users.

21 May 2022 (Sat), from 06:00pm to 08:30pm

 Maintenance Completed

 

TraceTogether System Status

System Area System Status
Registration OK
SafeEntry Features OK
COVID Health Status (Vaccination Status) OK
COVID Health Status (Pre-Event Test Status) OK
Uploading TraceTogether Data OK
Others OK

 

For SafeEntry system status, please visit go.gov.sg/se-system-status.

If you are experiencing an issue, please contact support.

 

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