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What does the background colour of my SafeEntry check-in pass mean?

Updated

[For TraceTogether App version 2.11 and above] Your SafeEntry check-in pass can have either a green or white background:

Green background, i.e. ‘green pass’

White background, i.e ‘white pass’

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What this means for you:

Simply show your green pass to enter places! 

Your Vaccination status has been combined into your check-in screen. No more tapping back to your app’s home screen~

What this means for you:

At places with Vaccination status checks:

  • If you did a Group check-in — once the venue staff sees your Group check-in pass, everyone in the group can show your own* Vaccination status for entry.
  • If you checked in as an individual — please provide other reasons or documents¹ for entry.

At places without Vaccination status checks, simply enter as usual.

More info on what determines the green pass: 

  • Your app home screen shows a green Vaccination status.

Note: Group check-ins will show a white pass instead of a green pass. See column on right for details.

More info on what determines the white pass: 

  • You did a Group check-in, or
  • Your app home screen does not show a green Vaccination status.

¹ See a list of acceptable documents for entry into places with Vaccination status checks: https://go.gov.sg/acceptabledocs. 

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About the green and white passes

The green and white passes were designed to enable quick entry at places with Vaccination status checks², and is available on the app versions 2.11 and above.

At places without Vaccination status checks, users can enter regardless of their green or white pass. 

*Please note for Group check-in: You’ll see a white pass by default, i.e. it will not reflect your Vaccination status nor check the Vaccination status for everyone in the group, for privacy and security reasons. Once the venue staff sees your Group check-in pass, everyone in the group can show your own Vaccination status for entry. We understand this may create inconvenience, but your data privacy and security takes priority 🙇🏽‍♀️

The green and white passes only show when you check in via SafeEntry QR. As with previous versions of the app, check-ins done by tapping your app against the SafeEntry Gateway Box or SafeEntry Business App will not trigger the display of the passes.

Lastly, the green and white passes only apply to check-in passes. There is no differentiation in check-out passes 😊

² For Information on places with Vaccination status checks, visit https://go.gov.sg/vdsmminfo.

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Understanding the elements in the green pass

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1. Icons (on top left)

  • Syringe icon: You meet the vaccination requirements. Memo icon: Your Pre-Event Test (PET) status is ‘Cleared’.
  • For users’ self-reference on how their green pass was determined. Venue staff do not need to check the icons.
    • Note: For places with specific Vaccination and/or PET requirements (e.g. all guests have to be vaccinated and tested), venue staff can use the icons for easier verification.  

2. Animated Otter

  • For venue staff to easily check that it’s not a screenshot. Plus, what’s not to like about a cute floating otter 🦦😉
    • Note to Android users: If you do not see the animated otter, check if your device's animation settings are enabled (go to 'Settings' > search for 'Animation').

3. Green Background

  • For venue staff to sight the green pass from a distance, so that queues can clear quickly 😊 

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