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  1. TraceTogether FAQs
  2. For Employers and Dormitory Operators

For Employers and Dormitory Operators

General

  • Is TraceTogether mandatory?
  • What if my employee’s mobile phone is unable to download the TraceTogether App?
  • What if my employee does not have a data plan?

Helping my workers set up the TraceTogether app

  • Guide: How to set up TraceTogether App (available in different languages)
  • My worker has not received the work pass card. How do I register for the TraceTogether App?
  • My worker previously used 388562 as the temporary Card Serial Number to register for TraceTogether. Will my worker have to re-register using the actual Card Serial Number?

More Information

  • Guide: How to upload your TraceTogether App data (available in different languages)
  • Where can I get more information about safe management and living measures?
TraceTogether FAQs
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