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TraceTogether FAQs
TraceTogether Token
TraceTogether Token
Replacement & Lost Tokens
How is the TraceTogether Token powered? Do we need to change its battery?
When do I need to replace my Token?
Where can I go to replace my Token?
About TraceTogether Token
What is a TraceTogether Token?
How does the TraceTogether Token work and what are its features?
Who are the TraceTogether Tokens issued to?
Is the Token free?
Using the TraceTogether Token
Is check-out mandatory for Tokens?
Can I use the TraceTogether Token for SafeEntry (SE) check-in?
If it is not mandatory to bring my TraceTogether Token out, will I be charged/fined if I forget to bring it out?
How will I know if the Token is functioning? What happens if my Token is not working?
Data Protection
What kind of personal data will be collected by the TraceTogether Token?
What are the data safeguards in place? Will someone be able to access my data if I misplace my Token?
Collection
Can I collect the Token on behalf of family and friends?
Where do I get my TraceTogether Token? Is there a designated collection point?
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