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  1. TraceTogether FAQs
  2. TraceTogether Token

TraceTogether Token

Replacement & Lost Tokens

  • How is the TraceTogether Token powered? Do we need to change its battery?
  • When do I need to replace my Token?
  • Where can I go to replace my Token?

About TraceTogether Token

  • What is a TraceTogether Token?
  • How does the TraceTogether Token work and what are its features?
  • Who are the TraceTogether Tokens issued to?
  • Is the Token free?

Using the TraceTogether Token

  • Is check-out mandatory for Tokens?
  • Can I use the TraceTogether Token for SafeEntry (SE) check-in?
  • If it is not mandatory to bring my TraceTogether Token out, will I be charged/fined if I forget to bring it out?
  • How will I know if the Token is functioning? What happens if my Token is not working?

Data Protection

  • What kind of personal data will be collected by the TraceTogether Token?
  • What are the data safeguards in place? Will someone be able to access my data if I misplace my Token?

Collection

  • Can I collect the Token on behalf of family and friends?
  • Where do I get my TraceTogether Token? Is there a designated collection point?
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