About TraceTogether
How TraceTogether works
Why TraceTogether is needed
Data Privacy and Permissions
- How is my data protected?
- Why does TraceTogether need the Nearby Devices permission on Android 12 and above, but need the Location permission on older Android OSes?
- What should I do if I receive calls from automated systems claiming there are issues with the TraceTogether App?
- Can employers conduct audits/checks on the information displayed within the TraceTogether App?
- Why is NRIC needed?
- What kind of application analytics data does the TraceTogether App collect?
What's the difference?
- Do I need to use both the TraceTogether App and the Token? What's the difference?
- How do TraceTogether and SafeEntry work together? Is SafeEntry still required since there is TraceTogether?
- How will these different TraceTogether devices contribute to contact tracing efforts?
- If I already have the TraceTogether App, can I still get a TraceTogether Token?
Close Contacts
- What happens if I was a Close contact of a COVID-19 case?
- I suspect that I might have been in Close contact with someone with COVID-19. Can I offer to upload my data to check?
- How do I know if it's an official contact tracer who is calling me, and not a scam caller?
- The Possible Exposure feature is no longer available under "Your COVID Health Status" in the TraceTogether App, and wereyouthere.safeentry.gov.sg. How will I be informed if I had possible exposure to COVID-19?
Publicity Materials
- Poster: Using TraceTogether for Vaccination-Differentiated Entry (available in different languages)
- Poster: Why do we need both SafeEntry and TraceTogether? (available in different languages)
- Poster: Why use TraceTogether? (suitable for general publicity, available in different languages)
- Guide: How to set up TraceTogether App (available in different languages)
- Guide: How to upload your TraceTogether App data (available in different languages)
- Video: What is the TraceTogether App?
For Short-Term Visitors visiting Singapore
- Are travellers required to use TraceTogether (TT) during their stay in Singapore?
- I'm travelling to Singapore. How do I set up the TraceTogether App?
- I can't activate my TraceTogether App. What should I do?
- How should I enter my Date of Birth or Passport Number, when using my Passport to register for the TraceTogether App?
- Why can't I use the SafeEntry feature in my App?
- What happens if a Short-Term Visitor to Singapore becomes a confirmed COVID-19 patient while in Singapore?
Latest Updates from Team TraceTogether
- App Release Notes
- August 2020 - TraceTogether Lucky Draw Winners
- 19 June 2020 - Opening TraceTogether to all regions of the App and Play Store
- 10 June 2020 - Android APKs impersonating TraceTogether
- 20 April 2020 - One Month On
- 10 April 2020 - It Only Takes A Spark